Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Like any form of entertainment, it comes with costs and risks. Please gamble responsibly and within your means.
Age Verification
Online gambling in New Zealand is restricted to individuals aged 18 years and over. If you are under the legal age to gamble, you are not permitted to use gambling services. We take age verification seriously and encourage all operators to implement robust checks.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essentials (rent, food, bills)
- Hiding your gambling from family, friends, or partners
- Feeling anxious or irritable when not gambling
- Spending more time and money on gambling than intended
- Neglecting work, study, or relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems or negative feelings
- Lying about the extent of your gambling involvement
If you recognize any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set maximum amounts you can deposit within a specified timeframe
- Loss Limits: Restrict the total amount you're willing to lose
- Time Limits: Set session duration reminders to manage playing time
- Reality Checks: Receive regular notifications during gameplay to check your activity
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts
- Account Closure: Permanently close your account if needed
Use these tools proactively to maintain healthy gaming habits. Always review your account settings and set limits that work for your budget.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, support is available:
New Zealand
- Problem Gambling Foundation (Aotearoa)
Free, confidential support for problem gambling in New Zealand
Phone: 0800 664 262
Website: www.problemgambling.nz
International Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
mindseyedesign.co.nz encourages all players to seek professional help if they are concerned about their gambling.
Need Help?
If you think you may have a problem with gambling, please reach out for help today. There is no shame in seeking support. Problem gambling is a health issue that can be treated, and many people have recovered with the right assistance.
Contact the Problem Gambling Foundation (Aotearoa) on 0800 664 262 or visit www.problemgambling.nz for confidential support.